Using Twitter Bots to Assess Risks to Land Development and Planning

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1:00pm CST on Friday, December 4, 2020
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2:00pm CST on Friday, December 4, 2020
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Using Twitter Bots to Assess Risks to Land Development and Planning

A multi-university team led by Dr. Justin Hollander, PhD, FAICP, Tufts University, and supported by a grant from LEF, has undertaken the first research on the impact of social media and the use of “bots” on land use decisions. 

The project explored the risks that social media manipulation might pose to community discourse on land development and planning. His team reviewed the literature, conducted an investigation of “bot” activity for 21 major real estate projects in the U.S., and recommended additional research.

The research concluded: “All the projects had at least 15% bots with “La Central” Bronx with the highest percentage, nearly 40%. These finding suggest that the use of bots in real estate development communications online is widespread and potentially harmful.”


Justin Hollander, PhD, FAICP
Tufts University


Micheal Klein - Moderator
Freedom Financial Funds, LLC

Justin Hollander, PhD, FAICP - Dr. Hollander is Professor of Urban and Environmental Policy and Planning at Tufts and a “thought leader” at the intersection of cognitive science and the design of cities.

He co-edited the book Urban Experience and Design: Contemporary Perspectives on Improving the Public Realm (Routledge, 2020) and authored seven other books including Cognitive Architecture Designing for How We Respond to the Built Environment (with Ann Sussman) and Urban Social Listening: Potential and Pitfalls for Using Microblogging Data in Studying Cities. 

Michael Klein, Chief Executive Office of Freedom Financial Funds, LLC – Michael brings over 35 years of experience in real estate and corporate finance as well as company operations to Freedom Financial Funds. Michael began his career at Union Bank in Los Angeles, where he completed the Management and Credit training program. He has worked for money center, regional and community banks, including Chase Manhattan Bank, Union Bank, and China Trust Bank. Prior to starting Freedom, he co-founded and served as the Chief Operating Officer of Partners Capital Solutions (PCS). As a fund manager, Michael has led a team that has originated over $1.5 billion in loans and returned just under 9% to his investors while suffering zero losses. Michael serves on the Board of Homes 4 Families, an organization dedicated to helping low income veterans attain home ownership. He led the process to gain approval of the Warner Center 2035 Specific Plan, the largest specific plan in the city of Los Angeles. He was an adjunct professor at the Lloyd Greif Center for Entrepreneurial Studies at the USC Marshall School of Business earned a BS in finance from California State University at Northridge and a MBA from University of Southern California.