Website FAQs

How do I change my username or password?

You can update your username and/or password at any time by logging in to your account and, from the My Information box, following the link to your account.

How do I add or update an account photo?

You can manage your account photo at any time by logging in to your account and, from the My Information box, following the link to your account.

I forgot my account login information (username and/or password). What do I do?

If you have forgotten your username, try using your e-mail address. If you’ve forgotten which e-mail address you used with your account, please contact the office.

If you have forgotten your password, click the “Request new password” link in the login area. You will be prompted to enter your username or e-mail address. Click “E-mail new password.” An e-mail will be sent to you with instructions on how to set a new password.

Tips: Select a password that’s complicated enough to be secure but easy for you to remember. If you have trouble remembering your password, note it down in a secure location.

Why can't I access some content? 

Some content is restricted only to logged-in members. If you are a member and are logged in and you're unable to access members only content, please contact the office. If you are not a member and are interested in becoming one, see How do I become a member?.

How do I become a member?

You gain membership through invitation only and must be nominated by active members and vetted by local membership. You are required to have at least ten years of experience, have contribution to the field of land economics, and be distinguished in community through public service with high ethical standards. More information here. 

When do I pay my membership dues?

If you are a member, you can see when your membership expires at any time by logging in to your account. Your account dashboard includes a box with your membership type, join date, expiration date, and for some, a link to renew your membership.

How do I pay my membership dues?

If you are a member, you can renew your membership at any time by logging in to your account IF LAI International handles your chapters' dues renewals. Some chapters handle dues renewals directly. If you're a member of one of those chapters, please work with your chapter administrator to remit dues. For all others, your account dashboard includes a box with your membership type, join date, expiration date, and a link to renew your membership. You can find out if LAI International handles your dues here.

How do I update my contact information?

You can update the contact information used by us to communicate with you at any time by logging in to your account. In the My Information box, follow the link to your profile to update your contact information. Follow the link to your communication preferences to set your e-mail and mail subscription preferences.

I updated my contact information, but my member directory listing hasn’t changed. What’s going on?

To give members better control over what information is made available to fellow members, we have separated some components of your member directory listing from your general contact information. You can provide one set of contact information for receiving communications from us and provide an entirely different set of contact information for publication in the member directory—including what information is or is not listed in the directory.

By default, the member directory lists your name, designations, job title, employer/organization, and demographic information as provided on your membership application and/or updated through your profile. To include your address, phone, e-mail information, and/or social media information, or to remove yourself from the directory completely, you must update your member listing preferences.

If you have updated your profile contact information and your member directory listing hasn’t changed, you may need to review and update your member listing preferences.

How do I update my member directory listing?

If you are a member, you can update your member directory listing at any time by logging in to your account. In the My Information box, follow the link to your member listing preferences to set your member directory listing preferences.

Your member directory listing preference options include:

  Check Uncheck  
Do not display my listing at all …to be completely removed from the member directory. Not even your name will be listed. …to display your default listing, as well as your address, phone, e-mail, and social media information as provided and selected by you.  
  Choose “None” or “Hide my…” Choose “Show my primary…” Choose “Show my… as entered here”
Address …to leave your information unlisted. …to display the information managed through your profile. …to enter information to be used for the member directory only.
Phone
E-mail
Social media (not an option for social media)

To add or update a photo for your listing, follow the link to your account.